Mobile Strategy GuideIntelligent Mobile Support
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Why you need a mobile strategy

Mobile technology – beyond simple e-mail applications and Internet search capability – is in use by millions of individuals and hundreds of organizations. Cutting edge mobile technology spans a variety of industries as well as educational, governmental and non-profit organizations. Mobile technology serves enterprises of all sizes and knows no geographical boundaries.

Beyond the practical aspects of mobile device deployment, life-cycle management and security issues, an effective mobile strategy involves:

  • Mobile support: Just-in-time access to mission critical information for the mobile employee

  • Connectivity to experts: Real-time access to key experts and expert support groups and tap the tribal knowledge of an organization

  • Collaborative tools: To capture the constructive dialog among employees solving real-world business problems

In Mobile Strategy Guide, these concepts are explained and illustrated by an assembly of best practices from several real organizations that have developed an effective mobile strategy.

Mobile Strategy Guide is a book developed by John W. Steidley, CEO of Intelligent Mobile Support. Intelligent Mobile Support offers cloud-computing technology that provides just-in-time access to mission-critical information including document sharing, how-to videos, instant access to subject matter experts, and collaborative enterprise social networking capability. The SaaS, or Software-as-a-Service, improves individual and team performance while lowering an organization’s operational costs.

The software is a web application designed from the ground up to optimally function on smartphones and tablets with additional functionality on legacy desktop or laptop computers. Intelligent Mobile Support has been awarded several honors, including "Best Mobile App" Finalist NEOSA (Northeast Ohio Software Association) Best of Tech Award in 2010 and 2011, "Best of the Test" Winner IT Professionals "Community Choice Award.”

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